...
Users can reach the configuration page from the section shown in the picture. By clicking the button (1), users will go to the screen that is given below.
...
TOM also has a JQL function called currentlyOffTime() which shows all the issues which that are assigned to the absent user. On the right middle of the page, users are able to see the related information about the auto-assignment rules and by clicking “Assign to alternate assignee” it is possible to assign the issue till the end time is up!
...
By simply clicking the button called Assignment Rules from the Admin page, users can easily reach the Global Assignment Rules configuration page. After that, just click the Create Global Rule button on the right top of the page and now you are ready to add a rule. You can also edit and delete the rules that you created before.
...
While adding an assignment rule, users have to must choose the rule name, assignee, assignment strategy and no assignment scenario. It is also possible to add JQL to the rule.
...
If you check the option, the info panel will be seen below. By default, the info panel is not seen at all, if there isn’t any data.
...
.
...
Scheduled Job
Scheduled Jobs give control over users who are unavailable at a specific time. You can decide whether to aransition issues to a specific status when the assignee is unavailable or assign issues to alternate users automatically.
Manage Apps > Time Off Management & Auto Assignment > Scheduled Jobs > Create Scheduled Job
...
Here is an example of how to create a scheduled job!
...
There are two types of action you can choose:
Transition Issue
Assign Issue
| Info |
|---|
For the Transition Issue automation, please do not forget the add Transition Issue(s) function to the related workflow transition! |
