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There are four post functions that users can add to any transition, as seen in the figure.
Assign By Rule post function assigns users according to assignment rules(Global Rules and Project Rules) which matches with the appropriate issue that is was defined before.
Assign To Alternate User post function assigns to the alternate user when a user is unavailable.
Assign to Group post function assigns to users in a specific group by round-robin.
Assign to Project Role post function assigns to users in a specific project role by round-robin.
Transition Issue(s) post function transitions the issue automatically according to the selected transition.
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Please place the Time Off postfunctions after the Re-index an issue to keep in sync with the database. |
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There are two types of action you can choose:
Transition Issue
You can schedule a job to transition issues that are assigned to unavailable users.
Assign Issue
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For the Transition Issue automation, please do not forget the add Transition Issue(s) function to the related workflow transition! |