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You should create the topmost item from the Options Trees to define tree levels. There can be more than one Options Tree. The example below shows the addition of an Options Tree. Children's options can be managed by clicking on the edit button on the right side of each Options Tree.
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Managing Sub-Options
There can be many levels of sub-options bound to an Options Tree. It is best to describe the definition of sub-options by example.
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With the button next to the plus sign, you can edit your options, and enable, or disable them at any time.
Important Warning!
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When you edit your options, it will not affect previously selected issues. Only new issues will reflect the updated options. |
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The Multi Level Custom Field Types
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There is an export option in every Options Tree Configuration. You can export your options as XML, CSV or JSON.
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If the plugin needs to be uninstalled for reinstallation, please remember to export all of your trees before uninstalling, as they will be deleted. After reinstalling, import them using the "Merge with existing" option to keep your IDs the same.  |
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Import Templates
You can download the import templates below.
Column Details
Mandatory Columns: | ID (Each option should have an ID) | Value (Your options’ name) | Enable (Indicate the option is enabled or disabled - TRUE / FALSE) | Parent (For the first levels of all options use the “-1“, for others use the ID column) |
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1 | Option 1 | TRUE | -1 | |
2 | Option 1-1 | TRUE | 2 | |
3 | Option 2 | TRUE | -1 | |
4 | Option 2-2 | TRUE | 3 |
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Key aspects When exporting a file in CSV format, please ensure you delete the first header row after editing the current file. Failing to do so will result in an unsuccessful re-import.  |
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Jira Service Management
You can use MLTF custom fields on the portal.
Important Warning!
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MLTF Fields will appear hidden but will be located at the bottom of the portal screen. They should not be mandatory. |
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Dashboard & Gadgets
